Failed to open database

[eboss55]

Hello,

I am a registered user of Espionage 3.

I downloaded the latest version (3.6.2) today and installed it. However, I when I tried to open the new version, I got the error message, "Failed to create database - Failed to unarchive database" (see attached image).

Thinking that maybe older related files may be stopping Espionage from creating a database, I used AppZapper to delete Espionage and every associated file with it.

I re-installed Espionage 3.6.2 and still got the same error message.

Any suggestions on how to solve this problem?

Thanks in advance,

---eric

[zsolt]

Hello Eric, my apologies for late reply, it seems we have some notification problems in the forum, so I was not aware of new posts.
The problem you describe is not known to me, so far nobody reported it.
Even if you had Espionage 2 before installing Espionage 3, this should not happen. All what comes to my mind at the moment is possible permission problem.

Did you resolve this in the mean time or you still need assistance?

Rgds
Zsolt